Tangerine Global

If you need strong, independently verified customer review evidence

• HotelTechReport currently shows 0 verified reviews for Tangerine Global, while competitors may have multiple verified reviews and benchmarkable scores.

If your procurement requires formal security attestations as a gate

• No SOC 2 or ISO 27001 certifications were found publicly for Tangerine Global in this research.

If you prefer a vendor with a very large documented hospitality footprint and an explicitly described casting security model

• Competitors such as SONIFI present public scale metrics and security descriptions for casting workflows.

If your organization needs published pricing and standardized commercial TV packages

• DISH Business publishes detailed commercial package pricing and terms publicly.

Publicly observable limitations (from research)

• Limited publicly available third-party validation
  • No verified hotelier review set on HotelTechReport; no clear G2/TrustRadius review footprint found.
• Limited public security/compliance documentation
  • No public SOC 2/ISO certificate evidence found.

Potential technical/operational limitations (based on category and anecdotal signals)

• Operator IPTV stacks can have long-tail support burdens (device compatibility, firmware, multicast issues, CDN/OTT edge cases).
• A community anecdote suggests persistent issues after switching providers; this is a diligence signal rather than conclusive evidence.

Roadmap visibility

• No public product roadmap with dates was found in the sources reviewed.

• The vendor describes the offering as an end-to-end managed Mediaroom/MediaFirst solution that includes operations, monitoring, and client builds.

• The vendor positions parts of the product as built on Mediaroom/Cisco set-top box technology and markets reliability consistent with telco-oriented deployments.

• The vendor presents smart-building monitoring via a platform called CITRUSLINK and states use of analytics and predictive monitoring for system health and automated remediation.
• Critical note
  • These are vendor statements; no independent validation of analytics effectiveness, false positive/negative rates, or measured downtime reduction was found.

• "Tangerine" is a widely used name across unrelated industries (banking, wellness apps, telcos). Many online reviews mentioning "Tangerine" refer to other entities and are NOT evidence about Tangerine Global (the vendor's official site). This report attempts to use sources that explicitly mention Tangerine Global in the hospitality/IPTV context.

• Gartner Peer Insights
  • No Gartner Peer Insights listing or customer reviews for Tangerine Global were found during research; searches returned only the general Gartner Peer Insights portal. Treat as "not found / no accessible listing," not as evidence of quality.
• G2 / TrustRadius
  • No clear product listing with reviews for Tangerine Global (IPTV/hospitality TV) was found on G2 or TrustRadius during this research. Some results for "Tangerine" on G2 appear to be unrelated companies/products.
• HotelTechReport (hospitality-specific)
  • HotelTechReport shows no third-party reviews for Tangerine Global and lists support processes as not verified. This primarily indicates lack of third-party review coverage rather than a verified measure of product performance.
  • HotelTechReport comparison pages suggest Tangerine Global may offer more customization and modern technology but include language indicating limited verified review coverage; this appears to be an editorial or algorithmic summary rather than verified customer quotes.

• On the Tangerine Global homepage, a customer testimonial states (verbatim quote):
  • "We converted to Tangerine Global in September of 2018 and were very impressed with how smoothly such a massive undertaking went. Since the conversion, we’ve received superb support from the Tangerine Global staff. We’re very happy with our decision to go with Tangerine Global."
• Critical assessment
  • This is a vendor-published testimonial with no independently verifiable customer identity in the captured snippet; buyers should ask for references and permission to speak directly to similar customers.

• A Reddit thread in r/Calix discusses "Calix/tangerine global" and claims recurring TV service issues after switching, with speculation about Mediaroom use ("For years since we switched over to Tangerine for tv service we have a ton of issues.").
• Critical assessment
  • This is a single anecdotal discussion, not a verified review, but it provides an operator-side diligence signal: ongoing operational issues can occur after switching vendors.

• Public employee-review sites show generally low employee sentiment and include statements such as:
  • "Struggling Company… they struggle with customer service and financially..."
  • "Great Potential" with critique about leadership fit ("The executive that should be CEO is not").
• Critical assessment
  • Employee reviews are not direct measures of customer outcomes, but they can correlate with support consistency, turnover, and execution risk.

• Telco/cable operators (residential IPTV / TVaaS)
• Hospitality and commercial properties (hotels/casinos/MDUs) with in-room entertainment, interactive TV experiences, and related building/room systems.

• Regional telcos/cable operators seeking managed IPTV/OTT without building a full in-house video headend/ops team
• Hotels/casinos/senior-living and commercial properties needing in-room TV, guest engagement, and digital signage.

• A hosted solution with end-to-end management positioned by the vendor as lower cost compared with building an in-house operations capability.
• The vendor describes the platform as meeting telco-style reliability expectations and as scalable for hospitality IPTV deployments.