TeamViewer Remote Management

Name: TeamViewer Remote Management
Brand: TeamViewer
Rating: 4.6 (139372 reviews)

Leader

Creating a world that works better

Est 2005|Valuation $1.2B|Raised $913.2M

LinkedIn 202K|Website|Web traffic 9.4M|FTEs 1,900|HQ Goppingen, Germany

MarketsEndpoint Management (UEM)

01Competitive Landscape

Narrative analysis

- TeamViewer vs ScreenConnect: competitor comparison materials emphasize cost differences and IT-centric features; community comments also highlight ScreenConnect’s access controls, but experiences vary by environment. - TeamViewer vs Splashtop: Splashtop positions itself as lower cost for comparable remote support features; Splashtop community threads also discuss plan and limit changes. - TeamViewer vs BeyondTrust: BeyondTrust typically competes on enterprise security posture and privileged access features, and is positioned as a higher-complexity enterprise buy.

Adoption trends / mindshare

Third-party datasets show a decline in a "mindshare" metric for Remote Management in one dataset. This should be treated as directional rather than definitive market share.

	TeamViewer Remote Management	ConnectWise ScreenConnect	Splashtop (Remote Support/SOS)
Starting Price	Not clearly published for Remote Management add-ons; TeamViewer Remote plans are public but add-ons often require a quote/trial	Published per-seat pricing available from the vendor (vendor lists public plans and billing options)	Published low-cost consumer/business plan pricing available from the vendor (Solo is remote access, not full RMM)
Intended Use Cases	Organizations seeking remote access plus monitoring/patching/asset/backup/security modules within the TeamViewer ecosystem	IT teams needing remote support features paired with other IT tooling	Cost-sensitive teams requiring remote access/support for endpoints; commonly used in SMB scenarios
Key Strength	Integration between alerting/monitoring and remote session capabilities; cross-platform coverage	Granular control and IT-focused tooling (per community comparisons)	Lower-cost positioning for base remote access and support
Key Weakness	Community reports of price increases, licensing complexity, and increasing product complexity	Pricing changes and tiering can impact total cost; support quality varies by user reports	Plan and limit changes have been discussed in community forums; not a full RMM solution

01Competitive Landscape

Narrative analysis

TeamViewer vs ScreenConnect: competitor comparison materials emphasize cost differences and IT-centric features; community comments also highlight ScreenConnect’s access controls, but experiences vary by environment.
TeamViewer vs Splashtop: Splashtop positions itself as lower cost for comparable remote support features; Splashtop community threads also discuss plan and limit changes.
TeamViewer vs BeyondTrust: BeyondTrust typically competes on enterprise security posture and privileged access features, and is positioned as a higher-complexity enterprise buy.

Adoption trends / mindshare

Third-party datasets show a decline in a "mindshare" metric for Remote Management in one dataset. This should be treated as directional rather than definitive market share.

	TeamViewer Remote Management	ConnectWise ScreenConnect	Splashtop (Remote Support/SOS)
Starting Price	Not clearly published for Remote Management add-ons; TeamViewer Remote plans are public but add-ons often require a quote/trial	Published per-seat pricing available from the vendor (vendor lists public plans and billing options)	Published low-cost consumer/business plan pricing available from the vendor (Solo is remote access, not full RMM)
Intended Use Cases	Organizations seeking remote access plus monitoring/patching/asset/backup/security modules within the TeamViewer ecosystem	IT teams needing remote support features paired with other IT tooling	Cost-sensitive teams requiring remote access/support for endpoints; commonly used in SMB scenarios
Key Strength	Integration between alerting/monitoring and remote session capabilities; cross-platform coverage	Granular control and IT-focused tooling (per community comparisons)	Lower-cost positioning for base remote access and support
Key Weakness	Community reports of price increases, licensing complexity, and increasing product complexity	Pricing changes and tiering can impact total cost; support quality varies by user reports	Plan and limit changes have been discussed in community forums; not a full RMM solution