Tempered

Name: Tempered
Brand: Tempered
Rating: 4.5 (5 reviews)

#zerotrust - Airwall makes it easy to create and maintain hyper-secure networks across complex infrastructure.

Est 2012|Valuation $67M|Raised $62.7M|3 Ref Customers

LinkedIn 7K|Website|FTEs 12|HQ Lynnwood, Washington, US

Published Sep 29, 2026

01Common complaints

- If broad third-party validation is required immediately: organizations whose procurement processes depend on large volumes of public reviews, broadly available SOC 2 reports, or extensive analyst coverage may find Tempered’s public footprint limited compared with major ZTNA/SASE vendors. - If transparent self-serve pricing and rapid, low-touch onboarding are procurement priorities: alternatives with published pricing and simple trial workflows may be a better fit. - If the primary use case is generic IT application access (rather than OT/BAS): mainstream ZTNA providers may offer deeper enterprise integrations and global support maturity. - If the organization lacks internal staff to manage segmentation policy complexity: the Conductor and policy design require engineering time and governance to achieve intended outcomes.

Deal disqualifiers (poor fit)

Very small teams seeking a simple VPN replacement with transparent pricing
Organizations that require publicly documented SOC 2/ISO certifications as a procurement gating condition (unless the vendor can provide attestations under NDA)

Known limitations from available evidence

Learning curve and initial configuration complexity as noted by reviewers
Pricing transparency limitations in public materials
Public compliance documentation (SOC 2 / ISO) not found in the collected sources

Roadmap visibility

No dated public product roadmap was found in the reviewed materials.

Scale limits

No explicit published scale ceilings (nodes, tunnels, throughput per model) were located in the collected sources, although hardware guides include device specifications for certain models.

02Why they buy

Unique selling points supported by evidence (with caveats)

- Identity-based connectivity that does not depend on IP addressing (noted by reviewers and vendor materials) - OT and critical infrastructure positioning (consistent vendor messaging and acquisition rationale) - Traffic mirroring capability (Airspan) to address visibility tradeoffs associated with encrypted overlays Caveat: these differentiators are conceptually credible, but broad claims of performance or security superiority were not independently validated in the collected sources.

Why customers chose this product (inferred)

From review and testimonial themes:

A need for identity-based access that is resilient to IP address changes
A desire to segment critical infrastructure without complex firewall/VPN routing changes
OT/BAS scenarios where reduced asset discoverability is valued

03Field reports

Review platform evidence (G2)

Third-party review volume for Tempered Airwall is limited in the collected dataset. Reviewer feedback summarized: - Positive: reviewers note value in identity-based connectivity and that the product does not depend on IP addresses. After training, reviewers indicated the product became easier to use. - Negative: reviewers cautioned that initial setup and configuration can be complicated for new users due to many Conductor features. Interpretation: the limited review set suggests benefits in identity-based connectivity and mobility but highlights onboarding complexity.

Community/social evidence (forums)

Earlier community discussions included skepticism about the vendor’s marketing claims and questions about technical differentiation and cost sensitivity. Participants questioned whether claimed capabilities represented substantive technical differentiation versus marketing framing, and some referenced trial pricing as relatively costly for single-user tests. These comments are dated and reflect early-market impressions.

Vendor testimonials (on the vendor site)

The vendor’s site includes attributed excerpts from customers describing deployment and isolation of BAS systems. These are vendor-selected and not independently verified.

Why some customers left

There is insufficient independent review volume in the collected sources to credibly characterize common churn drivers.

1) Smart building / BAS testimonial (vendor-published)

A vendor-published excerpt describes creating an isolated network for BAS systems and characterizes the connection and segmentation process as rapid.

Critical evaluation:

The case excerpt lacks quantified baselines and time-to-value metrics beyond qualitative descriptions.
Attribution is limited, which reduces the ability to perform independent reference checks.

2) Rapid remote-access claim (press release)

A vendor press release referenced rapidly enabling a large number of remote workers in a short timeframe.

Critical evaluation:

The claim appears in a vendor press release context and does not include methodology, prerequisites, or environment assumptions.
Procurement teams should treat this as a vendor-stated best-case example and seek customer references and deployment details for validation.

04Best fit

Company sizes (estimated)

Given the positioning and Johnson Controls integration:

Mid-market to large enterprise organizations operating physical facilities with OT/BAS
Typical fit: multi-site environments (campuses, hospitals, factories, universities)

Practical buying heuristic:

Likely strong fit: mid-market to large enterprises that operate facilities or rely on managed service providers for multi-site deployments.

Industries/verticals

Smart buildings and facilities management
Universities and campuses
Healthcare facilities (medical device networks)
Industrial manufacturing and utilities (OT)

Roles and personas

Decision makers:

CISO / Head of Security Architecture
OT Security Lead / ICS Security Engineer
Facilities or building systems security leaders (particularly within larger facilities management ecosystems)

End users:

Network/security engineers responsible for segmentation policies
Field service technicians and vendors who require controlled remote access

Qualification criteria (great fit)

Need to restrict lateral movement and enforce least-privileged connectivity in OT
Need to connect remote sites and vendors while keeping systems non-discoverable
Willingness to invest in policy design and operational governance

05The pitch

What the product does (core value proposition)

Tempered’s core product is Airwall, a Zero Trust / Software-Defined Perimeter (SDP) platform intended to protect and connect critical infrastructure. Vendor positioning emphasizes: - Concealment of protected assets to reduce discoverability and attack surface - Identity-based, explicitly permitted connectivity rather than relying on network reachability - Encrypted overlay tunnels that operate over existing IP infrastructure (avoiding wholesale network replacement) - Centralized policy orchestration via a controller called the Conductor The vendor describes Airwall as providing an isolated logical separation for sensitive systems in environments such as smart buildings, medical device networks, and industrial OT. Key vendor-described capabilities: - Reduce asset discoverability - Secure remote access for employees, vendors, and third parties - Edge-to-cloud secured transport - Micro-segmentation driven by identity/policy (rather than IP addressing)

Target market and market positioning

Tempered is positioned primarily for: - OT/ICS/SCADA and critical infrastructure security - Smart building / building automation systems (BAS) - Organizations that need secure vendor/contractor remote access without broad network exposure While similar to mainstream ZTNA products in messaging around replacing VPNs for private resource access, Tempered differentiates through gateway appliances, asset concealment narratives, and OT-centric deployment scenarios.

Get a comprehensive analysis of Tempered including market position, competitive landscape, adoption trends, and peer benchmarks.

Download full report →

Published Sep 29, 2026

01Common complaints

If broad third-party validation is required immediately: organizations whose procurement processes depend on large volumes of public reviews, broadly available SOC 2 reports, or extensive analyst coverage may find Tempered’s public footprint limited compared with major ZTNA/SASE vendors.
If transparent self-serve pricing and rapid, low-touch onboarding are procurement priorities: alternatives with published pricing and simple trial workflows may be a better fit.
If the primary use case is generic IT application access (rather than OT/BAS): mainstream ZTNA providers may offer deeper enterprise integrations and global support maturity.
If the organization lacks internal staff to manage segmentation policy complexity: the Conductor and policy design require engineering time and governance to achieve intended outcomes.

Deal disqualifiers (poor fit)

Very small teams seeking a simple VPN replacement with transparent pricing
Organizations that require publicly documented SOC 2/ISO certifications as a procurement gating condition (unless the vendor can provide attestations under NDA)

Known limitations from available evidence

Learning curve and initial configuration complexity as noted by reviewers
Pricing transparency limitations in public materials
Public compliance documentation (SOC 2 / ISO) not found in the collected sources

Roadmap visibility

No dated public product roadmap was found in the reviewed materials.

Scale limits

No explicit published scale ceilings (nodes, tunnels, throughput per model) were located in the collected sources, although hardware guides include device specifications for certain models.

02Why they buy

Unique selling points supported by evidence (with caveats)

Identity-based connectivity that does not depend on IP addressing (noted by reviewers and vendor materials)
OT and critical infrastructure positioning (consistent vendor messaging and acquisition rationale)
Traffic mirroring capability (Airspan) to address visibility tradeoffs associated with encrypted overlays

Caveat: these differentiators are conceptually credible, but broad claims of performance or security superiority were not independently validated in the collected sources.

Why customers chose this product (inferred)

From review and testimonial themes:

A need for identity-based access that is resilient to IP address changes
A desire to segment critical infrastructure without complex firewall/VPN routing changes
OT/BAS scenarios where reduced asset discoverability is valued

03Field reports

Review platform evidence (G2)

Third-party review volume for Tempered Airwall is limited in the collected dataset.

Reviewer feedback summarized:

Positive: reviewers note value in identity-based connectivity and that the product does not depend on IP addresses. After training, reviewers indicated the product became easier to use.
Negative: reviewers cautioned that initial setup and configuration can be complicated for new users due to many Conductor features.

Interpretation: the limited review set suggests benefits in identity-based connectivity and mobility but highlights onboarding complexity.

Community/social evidence (forums)

Vendor testimonials (on the vendor site)

The vendor’s site includes attributed excerpts from customers describing deployment and isolation of BAS systems. These are vendor-selected and not independently verified.

Why some customers left

There is insufficient independent review volume in the collected sources to credibly characterize common churn drivers.

1) Smart building / BAS testimonial (vendor-published)

A vendor-published excerpt describes creating an isolated network for BAS systems and characterizes the connection and segmentation process as rapid.

Critical evaluation:

The case excerpt lacks quantified baselines and time-to-value metrics beyond qualitative descriptions.
Attribution is limited, which reduces the ability to perform independent reference checks.

2) Rapid remote-access claim (press release)

A vendor press release referenced rapidly enabling a large number of remote workers in a short timeframe.

Critical evaluation:

The claim appears in a vendor press release context and does not include methodology, prerequisites, or environment assumptions.
Procurement teams should treat this as a vendor-stated best-case example and seek customer references and deployment details for validation.

04Best fit

Company sizes (estimated)

Given the positioning and Johnson Controls integration:

Mid-market to large enterprise organizations operating physical facilities with OT/BAS
Typical fit: multi-site environments (campuses, hospitals, factories, universities)

Practical buying heuristic:

Likely strong fit: mid-market to large enterprises that operate facilities or rely on managed service providers for multi-site deployments.

Industries/verticals

Smart buildings and facilities management
Universities and campuses
Healthcare facilities (medical device networks)
Industrial manufacturing and utilities (OT)

Roles and personas

Decision makers:

CISO / Head of Security Architecture
OT Security Lead / ICS Security Engineer
Facilities or building systems security leaders (particularly within larger facilities management ecosystems)

End users:

Network/security engineers responsible for segmentation policies
Field service technicians and vendors who require controlled remote access

Qualification criteria (great fit)

Need to restrict lateral movement and enforce least-privileged connectivity in OT
Need to connect remote sites and vendors while keeping systems non-discoverable
Willingness to invest in policy design and operational governance

05The pitch

What the product does (core value proposition)

Tempered’s core product is Airwall, a Zero Trust / Software-Defined Perimeter (SDP) platform intended to protect and connect critical infrastructure. Vendor positioning emphasizes:

Concealment of protected assets to reduce discoverability and attack surface
Identity-based, explicitly permitted connectivity rather than relying on network reachability
Encrypted overlay tunnels that operate over existing IP infrastructure (avoiding wholesale network replacement)
Centralized policy orchestration via a controller called the Conductor

The vendor describes Airwall as providing an isolated logical separation for sensitive systems in environments such as smart buildings, medical device networks, and industrial OT.

Key vendor-described capabilities:

Reduce asset discoverability
Secure remote access for employees, vendors, and third parties
Edge-to-cloud secured transport
Micro-segmentation driven by identity/policy (rather than IP addressing)

Target market and market positioning

Tempered is positioned primarily for:

OT/ICS/SCADA and critical infrastructure security
Smart building / building automation systems (BAS)
Organizations that need secure vendor/contractor remote access without broad network exposure

While similar to mainstream ZTNA products in messaging around replacing VPNs for private resource access, Tempered differentiates through gateway appliances, asset concealment narratives, and OT-centric deployment scenarios.

Get a comprehensive analysis of Tempered including market position, competitive landscape, adoption trends, and peer benchmarks.

Download full report →