Ubble is a B2B identity verification platform that performs remote video-based document and biometric checks via API sessions to produce automated and human-reviewed verification decisions and structured evidence for onboarding and periodic rechecks.
Published Oct 15, 2026
The vendor reported a partnership with a national public investment institution to authenticate applicants for government support programs.
Critical evaluation:
Likely best fit:
Ubble is positioned as a compliance- and fraud-focused IDV provider for:
This positioning was reflected in the acquirer's public statement, which framed Ubble as an IDV capability that complements payments and regulated merchant workflows.
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Download full report →Ubble has limited visibility on major SaaS review sites compared with larger IDV vendors. A product listing exists on at least one review platform, but substantive B2B buyer reviews were not clearly visible in crawled snapshots.
As a result, community discussions—especially around gig-economy workflows where Ubble is embedded as a third-party verifier—provide the most concrete end-user feedback. This is not the same as B2B buyer feedback, but it is indicative of end-user friction and operational failure modes.
Below are direct quotes from public forum threads where users encountered Ubble-based verification flows (often via gig-economy platforms):
"last week I've uploaded my ID for verification, I did it with this Ubble company and pufff I got my account blocked."
"My passport is valid and those shttheads from Ubble didn't recognize it."
"you cannot resubmit it because it says 'your identity has been processed! All the necessary information has been sent, so please wait'"
"They hardly have any humans so it will take a while…"
"Since you have reached the maximum amount of submissions, your account has been permanently deactivated."
These comments consistently suggest:
There are also pragmatic reports of eventual resolution:
"Then you just wait. It will take around a week and then your ubble link will be reset."
and:
"yes I had to manually contact them and have them do it" (referring to support escalation through the integrating platform)
Interpretation: End users can sometimes resolve issues, but the path often depends on the integrating platform’s support processes—suggesting buyer organizations need strong exception handling and tooling.
Public statements from the acquirer indicated a desire to bring IDV capabilities in-house to reduce merchants’ need to outsource identity verification and to support compliance and fraud detection in payment journeys.
Critical evaluation:
Ubble is a B2B identity verification (IDV) product designed to enable organizations to verify a user’s identity remotely during onboarding or periodic checks. Based on public technical documentation, the core flow centers on creating an "identification" session via API, redirecting the user to Ubble’s verification experience (often mobile-first), and retrieving an automated and/or final decision and structured results (document data, face checks, match checks, reason codes).
Ubble’s approach uses real-time video-based identity verification and machine learning, with a hybrid model that incorporates human validation in some steps according to public reporting.