Van Brug Software

Name: Van Brug Software
Brand: Van Brug Software

Onze passie voor het notariaat staat garant voor betrouwbare software, vandaag, morgen én alle dagen daarna!

Est 1985|7 Ref Customers

LinkedIn 1K|Website|FTEs 46|HQ Apeldoorn, Gelderland, NL

MarketsLegal Document Management Systems (DMS)Matter Management Legal Case Management

Published Sep 11, 2026

01Common complaints

- Company sizes or stages where this product is overkill or insufficient - Very small offices that only require a lightweight document exchange or secure file-sharing tool may find a full-featured, modular notariat suite more than they need. - Industries or use cases where competitors are clearly superior - Non-notariat legal practices (for example, general law firms with broader practice management needs) may be better served by products targeted at that segment rather than a notariat-specialist product. - Technical requirements that this product cannot meet - If the buyer requires publicly documented enterprise identity features (SAML SSO, SCIM provisioning) or publicly released penetration-test summaries, those items were not found in public materials and should be validated directly with the vendor. - Budget constraints that make alternatives more appropriate - If rapid procurement requires transparent list pricing to compare vendors quickly, the lack of publicly listed prices may increase procurement time and engagement overhead. - Specific workflows or integrations where the product falls short - Buyers should validate PDF/document processing workflows and specific register integrations in a proof-of-concept due to documented troubleshooting examples for PDF extraction issues. - Red flags in the buying process - Limited presence on mainstream review platforms increases the need for reference checks. - Confirm contractual terms for data export, exit provisions, and support SLAs during procurement. - Current limitations acknowledged by the vendor - The vendor's troubleshooting content includes examples of PDF extraction and validation exceptions and arithmetic overflow messages, indicating possible operational issues in document processing. - Features on the roadmap (not yet available) - No explicit, dated public roadmap was located. The vendor publishes events and webinars that reference future topics, but committed delivery dates and roadmap details were not found. - Scale limitations (at what volume/size does it break down?) - Not publicly documented. - Security or compliance gaps - Public documentation is limited beyond ISO 27001/9001 statements; SOC 2 and other standard security deliverables were not publicly available in the reviewed sources. - Technical debt or architectural limitations mentioned in reviews - Not available due to limited independent review coverage. - API limitations or integration constraints - Integration options are described at a module level, but specific API rate limits, SLAs, or technical constraints were not published in the reviewed materials.

Deal disqualifiers: what makes a POOR fit

Buyers that require transparent third-party validation from public review platforms or publicly available SOC-type compliance reports.
Organizations that require published enterprise identity controls and provable penetration-test documentation before procurement.

02Why they buy

- Competitive advantages supported by available customer material (noting vendor provenance) - Vendor-published customer stories identify time savings from customized template/model configurations and positive interactions with named support staff. - Partner integrations for operational checks (for example, IBAN-name verification) are highlighted as functional benefits in partner materials. - Unique features and capabilities competitors may not offer (based on available materials) - The vendor provides internal automation capabilities (referred to in product materials as an internal automation component), but independent parity comparisons are not available in public sources. - Differentiation from competitors based on reviews - Insufficient independent review evidence exists to substantiate differentiation claims based on user reviews. - Areas where competitors clearly have advantages - Some competitors emphasize UI/UX-led workflow modernization or publish release notes and change logs that may be valued by IT teams.

03Field reports

Customer Testimonials

- Mainstream review platforms - No product listings or substantive reviews for Van Brug Software or Codex were found on commonly used enterprise review platforms during the searches executed (no meaningful presence on Gartner Peer Insights, G2, TrustRadius, or Capterra was identified for Codex). - Other review sources - A smaller review aggregator lists a modest number of reviews and an average rating; visible entries in that source express positive remarks about staff skill and customer service, but the reviews are generic and do not reference product-specific functionality in detail. - Official/vendor-published customer quotes - The vendor publishes multiple customer stories and testimonials that refer to collaborative development, process improvements, and usability. - Example paraphrase from an official customer story: a notary office reported reduced manual editing of document models after adopting a customized configuration of Codex. - Another vendor testimonial names a specific staff member and references responsiveness and problem-solving orientation. - Common criticisms and complaints (support issues, bugs, missing features) - Independent third-party review coverage is limited. The vendor's own troubleshooting and tips materials include technical error messages (for example, PDF text extraction or validation exceptions and arithmetic overflow errors), which indicates some users encounter document-processing and operational errors that require guidance or workarounds. - Why customers chose this product over alternatives - Vendor and partner materials indicate reasons such as functional fit for notarial workflows, national coverage, and perceived domain expertise in notariat operations among consultants and support staff. - Why some customers left for competitors (churn reasons) - No independent, credible churn narratives were found in the reviewed sources. - Specific outcomes customers achieved (with metrics when available) - Most available outcomes are qualitative and vendor- or partner-published. Quantified, independently verified ROI metrics were not available in the reviewed materials. - Customer pain points and frustrations mentioned in reviews - The most visible issues reflect document and PDF pipeline problems in vendor troubleshooting content rather than independent negative reviews. - Deal-breakers and reasons customers didn't purchase - Not available from accessible third-party reviews; prospective buyers may require reference checks and proof-of-concept tests to validate fit.

Detailed customer success stories with metrics

The vendor and partners publish customer stories that are primarily qualitative.

Specific results and quantified business impact

Available case study content emphasizes time savings and efficiency but does not supply independently validated or audited performance metrics in the public snippets reviewed.

Implementation details and time to value

Implementation timelines and specific time-to-value metrics were not provided in the accessible case study content.

Challenges faced during adoption and how they were resolved

Not described in structured detail in the accessible snippets.

Note on provenance and verification

Some partner or vendor materials make claims about installed base or customer counts (for example, partner-published assertions about the number of customer offices). These assertions are vendor- or partner-published and were not independently verified for this report.

Methodology gaps

No ROI methodology, independent benchmark studies, or third-party validation of claimed impacts were found in the reviewed sources.

Mixed or negative results

Public, credible case studies documenting failures or major adoption challenges were not found in the executed searches.

04Best fit

Company sizes: specific employee counts and revenue ranges

Based on partner-published material, Codex is used by offices ranging from sole practitioners to larger notary firms, indicating applicability across small to larger notary practices.

Industries and verticals where adoption is strongest

Dutch notariat (notary offices).

Roles and personas: decision makers AND end users

Decision makers: notary partners, office management, and IT/operations leads in mid-size and larger offices.
End users: notarial clerks/assistants, candidate-notaries, and back-office administrative staff.

Pain points and challenges the product addresses

Reduce manual steps and errors in notarial workflows.
Centralize dossier data and register lookups.
Facilitate client document exchange via an online dossier.

Qualification criteria: what makes a GREAT fit

Offices that require deep integration with Dutch registers and notariat-specific processes.
Offices that expect an engaged vendor relationship for collaborative configuration and advisory support.

Real customer examples with company names when available

Beens Notarissen (featured in a vendor customer story).
E&L Notarissen (referenced in a pilot office story on the vendor site).

05The pitch

What the product does (core value proposition in objective terms)

- Van Brug Software is a Dutch vendor that provides software and advisory/knowledge services for notary offices (notariaat). Its primary product is Codex, an integrated system for notarial operations including dossier management, integrations with registers, digital signing, and client collaboration via an Online Dossier. - The vendor states it focuses on process automation to reduce manual steps and errors, integrated workflows, and collaborative product development with customers.

Target market and market positioning

Primary market: Dutch notary offices, ranging from single-person offices to larger multi-employee firms.
Market positioning: sector-specialist practice management with workflow automation for notarial processes and integrations with Dutch registers and notarial-specific compliance workflows.

Get a comprehensive analysis of Van Brug Software including market position, competitive landscape, adoption trends, and peer benchmarks.

Download full report →