Cisco Webex Contact Center

    Cisco Webex Contact Center

    Leader

    Cisco Webex Contact Center is a cloud contact center (CCaaS) platform that manages voice and digital customer interactions, provides AI-assisted self-service and agent/ supervisor assistance, and delivers operational analytics and reporting for enterprise deployments.

    Est 1995|Valuation $2.9B|Raised $106.1M|54 Ref Customers
    LinkedIn 156K|Website|Web traffic 19.5M|FTEs 982|HQ San Jose, California, US
    MarketsContact Center as a Service (CCaaS)
    Platform CoversCS Quality Management & CoachingInteractive Voice Response (IVR)Conversation Intelligence