Workiva IT Risk & Compliance is a GRC solution that provides linked data and collaborative reporting to centralize risk and control libraries, collect and manage audit evidence, and maintain traceability between reports and underlying data.
Published Oct 15, 2026
Workiva has announced AI-related capabilities (marketed under product names such as Workiva Generative AI). Procurement teams should validate:
TrustRadius places Workiva within Governance, Risk & Compliance and highlights collaboration, data integration, and audit trail capabilities. The platform often shows fewer detailed reviews than G2 at a high level; deeper review-level insights may require additional navigation.
Gartner Peer Insights contains Workiva reviews in the GRC tools market; access to full review content may be limited without a Gartner account. Publicly accessible elements indicate the presence of vendor reviews under the GRC market framework.
Common decision drivers across reviews and discussions:
Common churn drivers implied by reviews and community discussions:
Workiva provides value and benefit calculation materials that describe assumptions for annual value delivered.
Critical evaluation:
Workiva press releases reference customers using the platform to consolidate data and collaboration. Press releases are statements of customer relationships and intended uses; procurement teams should request reference calls with customers of similar scope and regulatory context.
Decision makers:
End users:
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G2 reviews for Workiva show recurring themes across many entries:
Example quotes from G2 reviews:
"It centralizes all audit evidence, documentation, and findings in one platform…"
"…it can feel a bit overwhelming for new users…"
"Data processing speeds are terrible and it takes an eternity to run a template… It takes an extremely long time for basic updates to occur…" (user-reported complaint noting perceived slowness in product delivery)
Reddit threads reflect mixed practitioner experiences, with several critical comments from internal audit and IT communities.
Sample practitioner comments (community):
"My staff who have used both say that Workiva takes way more clicks to do the exact same thing than AB."
"If Workiva still hasn't fixed the copy paste feature or improved their UI, then it still sucks."
"Workiva is mad annoying… it has some good features but can be counterintuitive and clunky… freezes and crashes a lot."
"They're really good at the reporting and document collab side but it feels more like a reporting tool that happens to do GRC… for actual day to day risk management, not so much."
GRC 20/20 reports it evaluated and verified the implementation of Workiva at Newell Brands and awarded a 2023 Best in Class award for Internal Control Management — Large Enterprise.
Critical evaluation:
Workiva’s IT Risk & Compliance capabilities are part of its broader Governance, Risk, and Compliance (GRC) offering. The solution provides linked data and collaboration features for managing risk, controls, audits, and compliance evidence while maintaining traceability between reports and underlying data to reduce versioning errors.
In practical terms, Workiva is often used to:
Workiva has recently promoted enhancements around AI/automation and a platform-oriented approach to GRC in vendor communications. The vendor frames the offering as combining reporting and collaboration capabilities with GRC functionality.
Community feedback indicates some practitioners perceive Workiva primarily as a reporting and collaboration solution that includes GRC features rather than a GRC product born exclusively from the ground up for risk operations.