Clear Review

Name: Clear Review
Brand: Clear Review
Rating: 4.5 (143 reviews)

Powering the world of work

Est 2014|Valuation $33.5M|Raised $4M|14 Ref Customers

LinkedIn 92K|Website|Web traffic 3K|FTEs 40|HQ Birmingham, England, GB

MarketsHuman Resource Information Systems (HRIS)Performance Management

Published Sep 26, 2026

01Common complaints

Security/compliance-first procurement: If vendor risk processes require easily accessible certification documentation covering the product/service boundary, the publicly accessible disclosures for Clear Review were not identified in this research and will require direct vendor validation.
Highly integration-driven workflows: If Outlook/Teams/Slack/HRIS integrations are central to adoption and cannot tolerate gaps, consider vendors with documented integration catalogs.
Very small organizations (e.g., under 50 employees): Monthly tier pricing may be disproportionate unless the vendor offers a small-business package that is not visible in public pricing.
Global-first UX expectations: If US teams are sensitive to localization issues, buyers should validate that language/date formats and terminology are fully configurable.

Evidence for localization concerns:

https://www.capterra.com/p/157310/Clear-Review/

- Security/compliance-first procurement: If vendor risk processes require easily accessible certification documentation covering the product/service boundary, the publicly accessible disclosures for Clear Review were not identified in this research and will require direct vendor validation. - Highly integration-driven workflows: If Outlook/Teams/Slack/HRIS integrations are central to adoption and cannot tolerate gaps, consider vendors with documented integration catalogs. - Very small organizations (e.g., under 50 employees): Monthly tier pricing may be disproportionate unless the vendor offers a small-business package that is not visible in public pricing. - Global-first UX expectations: If US teams are sensitive to localization issues, buyers should validate that language/date formats and terminology are fully configurable. Evidence for localization concerns: - https://www.capterra.com/p/157310/Clear-Review/

Deal disqualifiers (poor fit)

Organizations that require publicly verifiable security certifications (SOC 2/ISO) to be available without sales engagement and without an NDA may find the public documentation insufficient.
Organizations that need extensive integrations across modern HR tech stacks and a broad third-party marketplace.
Organizations that require advanced, integrated talent management (succession planning, compensation management) and plan to use separate best-of-breed vendors for each module.

- Organizations that require publicly verifiable security certifications (SOC 2/ISO) to be available without sales engagement and without an NDA may find the public documentation insufficient. - Organizations that need extensive integrations across modern HR tech stacks and a broad third-party marketplace. - Organizations that require advanced, integrated talent management (succession planning, compensation management) and plan to use separate best-of-breed vendors for each module.

Product/platform transition risk (UX/UI and Identity migration)

HelpDocs indicates a UI/UX update program and dependence on OneAdvanced Identity migration, with specific dates:

Phase 2 release date shown as 28 February 2026
Customers not migrated by 16 February 2026 would be automatically migrated (per the HelpDocs article)

This implies potential user disruption and administrative work (communications, testing, updated training).

Source:

https://clearreview.helpdocs.io/article/p6yo9ri13m-an-update-our-ux-ui-upgrade-2025

HelpDocs indicates a UI/UX update program and dependence on OneAdvanced Identity migration, with specific dates: - Phase 2 release date shown as 28 February 2026 - Customers not migrated by 16 February 2026 would be automatically migrated (per the HelpDocs article) This implies potential user disruption and administrative work (communications, testing, updated training). Source: - https://clearreview.helpdocs.io/article/p6yo9ri13m-an-update-our-ux-ui-upgrade-2025

Integration limitations

Outlook integration has been requested by reviewers and may not be available in all deployments.

Source:

https://www.capterra.com/p/157310/Clear-Review/

Feature limitations

A reported limitation in at least one review is the inability for a user to view previously submitted feedback, depending on role/plan/configuration.

Source:

https://www.g2.com/products/oneadvanced-performance-and-talent-formerly-advanced-clear-review/reviews

- A reported limitation in at least one review is the inability for a user to view previously submitted feedback, depending on role/plan/configuration. Source: - https://www.g2.com/products/oneadvanced-performance-and-talent-formerly-advanced-clear-review/reviews

Security/compliance documentation gap

No Clear Review-specific SOC 2/ISO statements were found in accessible sources, which may slow enterprise procurement and require additional vendor engagement.

02Why they buy

Capabilities supported by available evidence

Orientation toward continuous performance management (goals, feedback, check-ins) is consistently emphasized in vendor materials and user accounts.
User feedback in reviews indicates relative ease of use and low end-user training time in some deployments.
Availability through public procurement channels (G-Cloud listing) supports suitability for UK public-sector buyers.

Sources:

- Orientation toward continuous performance management (goals, feedback, check-ins) is consistently emphasized in vendor materials and user accounts. - User feedback in reviews indicates relative ease of use and low end-user training time in some deployments. - Availability through public procurement channels (G-Cloud listing) supports suitability for UK public-sector buyers. Sources: - https://www.oneadvanced.com/acquisitions/clearreview/ - https://www.g2.com/products/oneadvanced-performance-and-talent-formerly-advanced-clear-review/reviews - https://www.capterra.com/p/157310/Clear-Review/ - https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/205645196902177

Areas where competitors may have an advantage

Ecosystem and third-party integrations may be more extensive at some competing vendors.
Public trust/security pages and clearly documented compliance postures are more prominent for some alternatives.

Why customers chose it (themes)

Across reviews and vendor/customer quotes, purchase drivers include:

Moving away from annual reviews toward continuous performance conversations
User feedback indicating relative ease of use and rapid adoption in some deployments
Replacing spreadsheets with a system of record for feedback and objectives

Sources:

G2 product reviews page for Clear Review / Performance & Talent
Industry article / customer case study describing a deployment of Clear Review
Vendor and customer communications (product overview and case material)

Across reviews and vendor/customer quotes, purchase drivers include: - Moving away from annual reviews toward continuous performance conversations - User feedback indicating relative ease of use and rapid adoption in some deployments - Replacing spreadsheets with a system of record for feedback and objectives Sources: - G2 product reviews page for Clear Review / Performance & Talent - Industry article / customer case study describing a deployment of Clear Review - Vendor and customer communications (product overview and case material)

03Field reports

Review platforms accessed

G2 (Performance & Talent / formerly Advanced Clear Review)
Capterra (Clear Review / Performance & Talent listing)

Attempted but inaccessible / not found as relevant:

Gartner Peer Insights: searches returned a different product (Thomson Reuters CLEAR) rather than Clear Review performance management.
TrustRadius: searches tended to return “Clear Analytics” or other “Clear*” products; no clearly matching Clear Review performance-management listing was captured in accessible results.

G2: reported positive feedback (example quote)

A G2 reviewer (enterprise user) described relatively light training requirements and centralization of feedback:

"We just had one training session and we were ready to use it."
The reviewer noted that feedback previously tracked in spreadsheets is now stored "in one single place."

Source:

G2 product reviews page for Clear Review / Performance & Talent

G2: reported negative/critical feedback (example quote)

The reviewer reported a limitation related to visibility of submitted feedback:

The reviewer wanted to see/review feedback they had submitted to others; once submitted, they stated they "can't longer see it" in their own view.

Source:

G2 product reviews page for Clear Review / Performance & Talent

Capterra: reported positive feedback (example quote)

Capterra reviews include user comments describing the product as "Basic but complete," easy to operate, and describing it as "affordable." These are individual user statements and reflect user perceptions rather than independent verification.

Source:

Capterra product listing for Clear Review

Capterra: reported criticisms (example quote)

Examples of complaints/limitations include:

US users encountering differences in spelling and date formatting (UK vs US localization)
Desire for deeper integration, with users noting interest in Outlook integration

Source:

Capterra product listing for Clear Review

- G2 (Performance & Talent / formerly Advanced Clear Review) - Capterra (Clear Review / Performance & Talent listing) Attempted but inaccessible / not found as relevant: - Gartner Peer Insights: searches returned a different product (Thomson Reuters CLEAR) rather than Clear Review performance management. - TrustRadius: searches tended to return “Clear Analytics” or other “Clear*” products; no clearly matching Clear Review performance-management listing was captured in accessible results. #### G2: reported positive feedback (example quote) A G2 reviewer (enterprise user) described relatively light training requirements and centralization of feedback: - "We just had one training session and we were ready to use it." - The reviewer noted that feedback previously tracked in spreadsheets is now stored "in one single place." Source: - G2 product reviews page for Clear Review / Performance & Talent #### G2: reported negative/critical feedback (example quote) The reviewer reported a limitation related to visibility of submitted feedback: - The reviewer wanted to see/review feedback they had submitted to others; once submitted, they stated they "can't longer see it" in their own view. Source: - G2 product reviews page for Clear Review / Performance & Talent #### Capterra: reported positive feedback (example quote) Capterra reviews include user comments describing the product as "Basic but complete," easy to operate, and describing it as "affordable." These are individual user statements and reflect user perceptions rather than independent verification. Source: - Capterra product listing for Clear Review #### Capterra: reported criticisms (example quote) Examples of complaints/limitations include: - US users encountering differences in spelling and date formatting (UK vs US localization) - Desire for deeper integration, with users noting interest in Outlook integration Source: - Capterra product listing for Clear Review

Why some customers might leave / churn risks (inferred from complaints)

Direct churn narratives were not prominent in the accessible sources, but potential churn triggers include:

Feature gaps around visibility of submitted feedback, reporting, and administrative controls
Integration gaps (e.g., Outlook)
Global rollout friction (localization expectations for US-based teams)
Platform transitions (OneAdvanced Identity migrations and UI changes) creating change fatigue

Sources:

G2 product reviews page for Clear Review / Performance & Talent
Capterra product listing for Clear Review
Vendor help documentation and UX/UI upgrade announcement

Direct churn narratives were not prominent in the accessible sources, but potential churn triggers include: - Feature gaps around visibility of submitted feedback, reporting, and administrative controls - Integration gaps (e.g., Outlook) - Global rollout friction (localization expectations for US-based teams) - Platform transitions (OneAdvanced Identity migrations and UI changes) creating change fatigue Sources: - G2 product reviews page for Clear Review / Performance & Talent - Capterra product listing for Clear Review - Vendor help documentation and UX/UI upgrade announcement

Kennedys (law firm) — moving away from annual appraisals

A 2019 article reports that global law firm Kennedys selected Clear Review to support a shift toward continuous performance development.

Critical evaluation:

The article is closer to industry press/PR than independent ROI analysis.
It does not provide measurable outcomes (e.g., engagement uplift, retention improvements, cycle time reduction).

Source:

Industry press article / legal technology news site reporting on vendor selection

A 2019 article reports that global law firm Kennedys selected Clear Review to support a shift toward continuous performance development. Critical evaluation: - The article is closer to industry press/PR than independent ROI analysis. - It does not provide measurable outcomes (e.g., engagement uplift, retention improvements, cycle time reduction). Source: - Industry press article / legal technology news site reporting on vendor selection

OneAdvanced customer quotes (Morton Fraser MacRoberts; AG Barr)

OneAdvanced’s acquisition/portfolio page includes customer quotes emphasizing better day-to-day insight, ease of use, and embedding performance management into working life.

Critical evaluation:

These are vendor-selected quotes and do not provide methodology or independent verification of results.
They indicate product-market fit in some UK organizations but do not quantify outcomes.

Source:

Vendor acquisition/portfolio page (official vendor marketing materials and customer quotes)

OneAdvanced’s acquisition/portfolio page includes customer quotes emphasizing better day-to-day insight, ease of use, and embedding performance management into working life. Critical evaluation: - These are vendor-selected quotes and do not provide methodology or independent verification of results. - They indicate product-market fit in some UK organizations but do not quantify outcomes. Source: - Vendor acquisition/portfolio page (official vendor marketing materials and customer quotes)

Public-sector mention (Hertsmere Borough Council document)

A 2026 council document references staff using Clear Review to monitor performance.

Critical evaluation:

This is evidence of real-world usage in a governance setting.
It does not evaluate success, user satisfaction, or cost effectiveness.

Source:

Public sector council meeting document (official local government meeting pack)

04Best fit

Company sizes

Based on pricing tiers, procurement presence, and enterprise reviews:

Likely best fit: mid-market to enterprise (typically hundreds to a few thousand employees)
Can fit larger organizations, but buyers should confirm scalability, reporting, administrative controls, and audit capabilities.

Sources:

G2 product and seller pages
Government digital marketplace / procurement listing

Industries / verticals

Evidence suggests suitability in:

Public sector / government
Professional services (legal)
UK-based or UK-heavy multinational organizations

Sources:

Government digital marketplace / procurement listing
Industry press coverage / vendor case study article

Roles and personas

Economic buyer: HR Director / VP People / Head of Talent
Admin: HR operations / system administrators
Primary end users: people managers; employees (for feedback, objectives, check-ins)

Help center structure indicates dedicated guidance for employees, managers, and system administrators.

Source:

Official vendor help center documentation

Qualification criteria (good fit)

An organization is committed to continuous performance practices (regular check-ins and feedback cadence) and needs structure and recordkeeping to support that practice.
The buyer requires centralized performance conversations, feedback history, and objectives tracking.
The organization prefers alignment with OneAdvanced identity/portfolio capabilities.

Source:

Vendor acquisition announcement / corporate overview

05The pitch

What the product does (objective value proposition)

Core functional themes appearing across vendor materials and marketplaces include:

Continuous feedback (real-time / lightweight feedback collection)
1:1 conversations / check-ins (manager–employee cadence)
Agile goals / objectives (goal setting and progress tracking)
Talent snapshots (high-level views of talent/performance)
Engagement surveys (periodic pulse/engagement)

Sources: Official OneAdvanced acquisition announcement; OneAdvanced product/service description; UK G-Cloud listing.

Clear Review is a cloud-based continuous performance management product focused on replacing (or supplementing) annual appraisals with ongoing check-ins, feedback, and goal tracking. It is now marketed and sold primarily as OneAdvanced “Performance & Talent” (formerly Clear Review) following its acquisition. Core functional themes appearing across vendor materials and marketplaces include: - Continuous feedback (real-time / lightweight feedback collection) - 1:1 conversations / check-ins (manager–employee cadence) - Agile goals / objectives (goal setting and progress tracking) - Talent snapshots (high-level views of talent/performance) - Engagement surveys (periodic pulse/engagement) Sources: Official OneAdvanced acquisition announcement; OneAdvanced product/service description; UK G-Cloud listing.

Target market and market positioning

Positioning: Mid-market to enterprise organizations that want a structured but lighter-weight alternative to full HCM suites for performance and development.

Signals from public procurement and customer examples indicate particular adoption in:

UK public sector / government buyers (G-Cloud listing)
Professional services (e.g., law firm case study)
Large enterprises (review excerpt from an enterprise user)

Sources: UK G-Cloud listing; legal technology case study; G2 product and review pages.

Positioning: Mid-market to enterprise organizations that want a structured but lighter-weight alternative to full HCM suites for performance and development. Signals from public procurement and customer examples indicate particular adoption in: - UK public sector / government buyers (G-Cloud listing) - Professional services (e.g., law firm case study) - Large enterprises (review excerpt from an enterprise user) Sources: UK G-Cloud listing; legal technology case study; G2 product and review pages.

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