MonkeySoft Solutions

Name: MonkeySoft Solutions
Brand: MonkeySoft Solutions
Rating: 3.8 (15 reviews)

MonkeySoft Solutions is a cloud-based catering operations platform that manages omnichannel order capture, B2B catering CRM, production and delivery execution, and reporting dashboards for multi-unit restaurant brands.

Est 1998

LinkedIn 2K|Website|Web traffic 6K|FTEs 24|HQ Vancouver, British Columbia, CA

MarketsCRM

01Competitive Landscape

Narrative comparison (where alternatives may excel)

- **ezCater** - Strength: demand aggregation and buyer convenience. - Weakness: restaurants commonly cite marketplace dynamics, fees, and difficulty converting customers to direct channels. - Organizations seeking first-party guest ownership and direct ordering may prefer a dedicated platform like MonkeyMedia, subject to integration with existing digital systems. - **CaterTrax** - Often used where standardized menus, multi-site governance, and catering ordering management are priorities. Public information suggests implementation fees may apply. - CaterTrax may be stronger in certain institutional foodservice contexts (universities/venues), while MonkeyMedia appears oriented to restaurant chains. - **FoodStorm** - FoodStorm has ecosystem integrations (e.g., with Instacart for catering order ahead/delivery in grocery contexts). Brands whose strategy relies on consumer marketplace/app ecosystems may find FoodStorm-like approaches more appropriate.

Adoption trends / market signals

Vendor homepage lists several thousand active locations and substantial processed sales (not independently verified).
Recent changes in reported ownership over the years indicate continued market interest in catering operations software as a niche vertical.

	MONKEY (MonkeyMedia / MonkeySoft Solutions)	ezCater	CaterTrax
Starting Price	Not publicly listed (demo/quote)	Marketplace commissions + services; delivery fees vary; vendor help docs cite an example dispatch/delivery fee	Not consistently public; third-party demos/slide decks show an “Implementation” line item in at least one instance
Best For	Multi-unit restaurant chains wanting a first-party catering ops hub + CRM + delivery integrations	Restaurants wanting demand generation via marketplace and/or managed services; buyers ordering catering	Catering management for foodservice programs needing standardized menus/pricing, multi-site operations
Key Strength	Integrated catering CRM + ops + reporting; catering specialization; vendor-published scale metrics	Marketplace demand + buyer network; simplified ordering for corporate customers	Institutional-style catering ordering & management focus; structured configuration for multi-site environments
Key Weakness	Limited public security/pricing transparency; some user complaints about search, customization and integrations	Marketplace economics/fees and control issues (restaurants often complain about commissions, customer ownership, and delivery economics)	Public information uneven; may require implementation effort and might fit some segments better than others

01Competitive Landscape

Narrative comparison (where alternatives may excel)

ezCater
- Strength: demand aggregation and buyer convenience.
- Weakness: restaurants commonly cite marketplace dynamics, fees, and difficulty converting customers to direct channels.
- Organizations seeking first-party guest ownership and direct ordering may prefer a dedicated platform like MonkeyMedia, subject to integration with existing digital systems.
CaterTrax
- Often used where standardized menus, multi-site governance, and catering ordering management are priorities. Public information suggests implementation fees may apply.
- CaterTrax may be stronger in certain institutional foodservice contexts (universities/venues), while MonkeyMedia appears oriented to restaurant chains.
FoodStorm
- FoodStorm has ecosystem integrations (e.g., with Instacart for catering order ahead/delivery in grocery contexts). Brands whose strategy relies on consumer marketplace/app ecosystems may find FoodStorm-like approaches more appropriate.

Adoption trends / market signals

Vendor homepage lists several thousand active locations and substantial processed sales (not independently verified).
Recent changes in reported ownership over the years indicate continued market interest in catering operations software as a niche vertical.

	MONKEY (MonkeyMedia / MonkeySoft Solutions)	ezCater	CaterTrax
Starting Price	Not publicly listed (demo/quote)	Marketplace commissions + services; delivery fees vary; vendor help docs cite an example dispatch/delivery fee	Not consistently public; third-party demos/slide decks show an “Implementation” line item in at least one instance
Best For	Multi-unit restaurant chains wanting a first-party catering ops hub + CRM + delivery integrations	Restaurants wanting demand generation via marketplace and/or managed services; buyers ordering catering	Catering management for foodservice programs needing standardized menus/pricing, multi-site operations
Key Strength	Integrated catering CRM + ops + reporting; catering specialization; vendor-published scale metrics	Marketplace demand + buyer network; simplified ordering for corporate customers	Institutional-style catering ordering & management focus; structured configuration for multi-site environments
Key Weakness	Limited public security/pricing transparency; some user complaints about search, customization and integrations	Marketplace economics/fees and control issues (restaurants often complain about commissions, customer ownership, and delivery economics)	Public information uneven; may require implementation effort and might fit some segments better than others