Radarr
Formerly known as Circus Social, Radarr is a social and digital intelligence company powered by AI and data analytics.
Est 2013|Raised $1.4M
Formerly known as Circus Social, Radarr is a social and digital intelligence company powered by AI and data analytics.
Published Sep 26, 2026
A clear, dated public roadmap was not identified in the materials reviewed. The vendor hosts webinars and publishes product update content, but specific roadmap commitments and timelines were not captured in the sources accessed for this report.
The vendor name "Radarr" is shared with an unrelated open-source project (a movie manager) that has a large Reddit and GitHub footprint. This name collision creates search noise and can distort community sentiment collection unless queries explicitly target the commercial product (for example, by including identifiers that reference the vendor).
TrustRadius lists Radarr with a small number of reviews and describes it as a social and digital data analytics platform. Full review text was not accessible in the material reviewed for this report.
Search results are dominated by the unrelated open-source movie manager with the same name, so community sentiment is not reliably attributable to the vendor unless filters are applied to specify the commercial product. Hacker News did not surface accessible, relevant discussion about the commercial product in the material reviewed.
The vendor publishes customer logos and narrative case examples (for example, use cases in entertainment, automotive, and financial services). These vendor-published narratives do not disclose methodology, baselines, or counterfactuals and should be treated as directional evidence rather than independent proof of ROI.
The vendor produces white papers and research reports that can be useful to evaluate analytical approach and content production, but these are not independent validation of platform performance.
Vendor-published examples span entertainment, automotive, financial services, consulting, telecom, and real estate. These examples are vendor-published and not independently verified.
Radarr (Radarr Technologies; referred to in some contexts as "Radarr by Genesys") is a B2B social listening, digital intelligence, and customer experience/online reputation platform. It ingests large volumes of public digital conversations (social platforms plus other web sources), and provides dashboards, alerts, sentiment and trend analysis, reporting, and (in some editions) workflows for responding and publishing to support marketing, insights, and customer experience teams.
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Download full report →G2 listings for the social listening product include positive feedback emphasizing usability and dashboards, and criticism regarding setup complexity and channel coverage.
Representative points observed in review snippets:
Critical interpretation: G2 reviews may be incentivized; therefore star ratings should be used with caution. Focus on recurring specifics such as accuracy, channel coverage, and setup effort when assessing suitability.
A very small sample of Trustpilot reviews was strongly negative, but sample size is too small to generalize. Observed complaints included allegations about organizational culture (employment-related claims) and operational issues such as difficulty cancelling or deleting accounts and unconfirmed deletion, which represent potential operational and vendor-management risks.
Critical interpretation: The Trustpilot sample is small and not independently verified; however, the account deletion and offboarding complaints are concrete operational risks to validate contractually (data deletion SLAs, exit clauses).