Radarr

Name: Radarr
Brand: Radarr
Rating: 4.5 (43 reviews)

Formerly known as Circus Social, Radarr is a social and digital intelligence company powered by AI and data analytics.

Est 2013|Raised $1.4M

LinkedIn 29K|Website|Web traffic 5K|FTEs 65|HQ Downtown Core, Central, SG

MarketsSocial Listening & Consumer Intelligence

01Competitive Landscape

Narrative analysis: differentiators and trade-offs

- Radarr appears positioned as a listening plus CX workflow platform with stronger vendor messaging for the APAC region and a distribution alignment with Genesys Cloud. Public evidence supporting parity on breadth and accuracy with long-standing enterprise incumbents is limited in the sources reviewed. - Genesys integration is a differentiator for customers that use or plan to use Genesys Cloud because it enables a pathway to incorporate social conversation streams and sentiment into contact center and CX workflows. This is primarily relevant for buyers that are Genesys Cloud customers.

Market share / adoption trends

No definitive market share data specific to Radarr was identified in the sources reviewed. Genesys reports serving a large number of organizations globally, but those figures are platform-wide and not attributable specifically to Radarr adoption.

	Radarr	Talkwalker	Brandwatch
Starting Price	Published pricing tiers visible on the vendor site; additional marketplace offer observed	Quote-based on main pricing page; public analyses reference an annual entry tier	Demo-request flow; pricing not shown on official demo page
Appropriate For	Mid-market teams seeking social listening with CX/ORM workflow and Genesys integration options	Enterprises needing large-scale listening and analytics, with published enterprise positioning	Enterprises seeking a broad social suite (listening, management, influencer)
Key Observations	Vendor-published tiered pricing is available on the vendor site; integration pathway with Genesys is a distribution differentiator; vendor cites SOC 2 and ISO 27001	Positioned as an enterprise listening solution with scalable capabilities and user licensing models	Broad product suite targeting enterprise procurement; pricing often requires sales engagement
Key Weakness	Packaging and pricing presentations vary between channels; limited independent validation of coverage and accuracy in public sources	Implementation and pricing can be significant; quote-driven for many tiers	Pricing opacity and cost can be barriers; typically requires a sales cycle

01Competitive Landscape

Narrative analysis: differentiators and trade-offs

Radarr appears positioned as a listening plus CX workflow platform with stronger vendor messaging for the APAC region and a distribution alignment with Genesys Cloud. Public evidence supporting parity on breadth and accuracy with long-standing enterprise incumbents is limited in the sources reviewed.
Genesys integration is a differentiator for customers that use or plan to use Genesys Cloud because it enables a pathway to incorporate social conversation streams and sentiment into contact center and CX workflows. This is primarily relevant for buyers that are Genesys Cloud customers.

Market share / adoption trends

	Radarr	Talkwalker	Brandwatch
Starting Price	Published pricing tiers visible on the vendor site; additional marketplace offer observed	Quote-based on main pricing page; public analyses reference an annual entry tier	Demo-request flow; pricing not shown on official demo page
Appropriate For	Mid-market teams seeking social listening with CX/ORM workflow and Genesys integration options	Enterprises needing large-scale listening and analytics, with published enterprise positioning	Enterprises seeking a broad social suite (listening, management, influencer)
Key Observations	Vendor-published tiered pricing is available on the vendor site; integration pathway with Genesys is a distribution differentiator; vendor cites SOC 2 and ISO 27001	Positioned as an enterprise listening solution with scalable capabilities and user licensing models	Broad product suite targeting enterprise procurement; pricing often requires sales engagement
Key Weakness	Packaging and pricing presentations vary between channels; limited independent validation of coverage and accuracy in public sources	Implementation and pricing can be significant; quote-driven for many tiers	Pricing opacity and cost can be barriers; typically requires a sales cycle