Tamigo

Name: Tamigo
Brand: Tamigo

We make workforce management easy, smart and international to enable you to grow your business

Est 2006|Valuation $3.7M|Raised $10.9M|24 Ref Customers

LinkedIn 4K|Web traffic 634K|FTEs 100|HQ Copenhagen, Capital Region, DK

MarketsTime, Attendance, & Leave Management

Published Oct 2, 2026

01Common complaints

- If the organization requires independently verified, publicly posted security certifications (SOC 2/ISO) and cannot accept certifications provided only on request, consider vendors that publish those certificates publicly. - If the organization is highly dependent on native payroll integrations and cannot tolerate export limitations: reviews indicate payroll-export weaknesses in some deployments. - If mobile-first workflows are mission critical (flawless shift swaps, approvals, and notifications are essential): several reviews cite mobile swap and notification issues. - If advanced long-horizon scheduling visualization (multi-week/month views and advanced color-coding) is required: reviewers requested stronger long-range visualization features. - If the organization is a single-location microbusiness with simple needs: lighter tools with simpler pricing and SMB ecosystems may be more cost-effective.

Deal disqualifiers (poor fit)

Organizations requiring publicly documented SOC 2 / ISO 27001 certifications prior to procurement (unless the vendor can provide documentation under NDA)
Organizations needing a very deep, prebuilt integration marketplace beyond API support
Very small single-location teams that prefer simpler, lower-cost SMB tools

Issues evidenced in reviews

Payroll/wage export quality concerns reported by multiple reviewers.
Mobile features and swap flows reported to be unreliable in some cases; notification gaps noted.
Scheduling UI limitations, such as lack of color-coding and limited multi-week visibility, reported by users.
Bug or network-related issues that can affect hour accuracy reported in a subset of reviews.

Vendor-acknowledged limitations / roadmap

No formal public product roadmap was located during this review. Some review excerpts mention the vendor investigating specific issues, but these are anecdotal references.

Availability and reliability signals

SLA: the vendor documents a 99.5% monthly uptime target with compensation rules for certain outages.
Status page: the vendor publishes operational status and recent uptime metrics for core components.

02Why they buy

Product strengths supported by evidence

Specialization in retail and hospitality use cases and multi-location oversight.
SSO support across common identity providers (Azure AD, ADFS/SAML, Google/OpenID, Okta/OpenID/SAML) according to support documentation.
Service-level commitment: a public SLA describes a 99.5% monthly uptime target and associated compensation mechanics.
Public status page with recent operational metrics and incident history.

Areas where competitors may be stronger

Public security assurance: some competitors explicitly publish ISO/SOC documentation and provide trust pages with audit summaries.
Integration ecosystem breadth: larger vendors may offer deeper prebuilt connectors and marketplace resources.

03Field reports

Review platform summary (Capterra)

Capterra lists an aggregate rating and multiple user reviews. Common positive themes cited in public reviews include consolidation of scheduling, time, absence, and payroll-prep functionality, as well as vendor support responsiveness. Common negative themes include mobile limitations, payroll-export issues, and occasional reliability or bug reports.

Trustpilot signals (small sample size)

Trustpilot contains a very small sample of reviews for the vendor domain with polarized sentiment. Given the small sample size, these items should be treated as anecdotal rather than representative, though they align with some negative themes observed elsewhere (bugs/reliability).

Gartner Peer Insights (limited visibility without login)

Gartner’s public vendor page indicates a small number of reviews and an average rating visible in the vendor listing. Full verbatim reviews were not accessible without login, so the available evidence is directional only.

Reasons customers select the product (from reviews and vendor materials)

Consolidation of scheduling, time & attendance, absence, and payroll-prep features into a single system.
Responsiveness of support and willingness to configure functionality during implementation.
Mobile access for employees to view shifts and balances.

Churn signals indicated by reviews

While churn drivers are not directly disclosed, review themes suggest possible causes of dissatisfaction leading to churn:

Limitations in payroll-export capabilities for complex or localized payroll workflows.
Mobile workflow reliability and notification gaps.
Bug or reliability incidents affecting timekeeping accuracy.

Vendor-published testimonial (example)

A vendor-published quote attributed to an HR manager references benchmarking budgets versus productivity and planned hours versus budget. This material is a vendor-provided testimonial; methodology, baseline definitions, and time periods are not disclosed, so treat the content as qualitative vendor-supplied evidence rather than independently verified ROI.

Additional featured customers (indirect evidence)

Public vendor materials and professional listings highlight several featured customers across retail, grocery, and specialty retail sectors. Being listed as a featured customer does not clarify deployment scale, timeframe, or whether the relationship is current. Procurement teams should request references aligned to their country, payroll stack, and store footprint.

04Best fit

Company sizes (practical ranges)

Based on public tiering language, practical fit appears to be:

Multi-location operators (roughly 5–500+ locations)
Employee sizes ranging from small teams through mid-sized teams to large organizations, particularly where hourly scheduling is central

Industries / verticals

Retail chains (apparel, sporting goods, furniture)
Hospitality (restaurants, hotels)

Roles and personas

Decision makers: COO/Head of Operations, HR Director/Head of People, Finance leadership (labor cost control), IT/security (SSO, integrations)
End users: store managers, shift leads, hourly employees

Pain points addressed

Reducing manager time spent building schedules
Labor cost control vs budget and productivity
Payroll preparation and compliance checks
Real-time visibility across many locations

05The pitch

What the product does (objective value proposition)

Tamigo is a cloud-based workforce management (WFM) platform focused on shift-based industries, primarily retail and hospitality. Core functionality includes: - Employee scheduling/rotas (templates, swaps, bids) - Time & attendance (timesheets, time clock, geofencing via tamigo Touch) - Absence/leave management - Payroll preparation/exports and labor-law rule configuration - Internal communication (front page announcements, messaging/chat, documents) - Reporting and KPI benchmarking across locations The vendor positions the product as a way to consolidate spreadsheets and disparate tools into a single system that supports both store-level execution (managers and employees) and head-office oversight (HR, Finance, Operations).

Target market and market positioning

Core verticals: retail chains and hospitality/restaurant groups.
Primary buyers: HR/People Ops, Operations, Finance (labor cost control), and regional/store operations leadership.
Primary users: store managers, shift managers, hourly staff.
Geographic orientation: European footprint with multilingual support; the vendor states operations across many countries and support for multiple languages.

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