TimeSolutions

Name: TimeSolutions
Brand: TimeSolutions

IT services til revisorer som gør det muligt at at opnå enorme forbedringer i deres arbejds- og personlige liv

Est 2007|4 Ref Customers

LinkedIn 258|Website|FTEs 5|HQ Capital Region, DK

MarketsProfessional Service Automation (PSA)

Published Oct 15, 2026

01Common complaints

- Company sizes or stages where this product is overkill or insufficient - Overkill: - Micro teams needing only basic time tracking with no document journaling, CRM, or planning needs - Potentially insufficient: - Very large, multi-office professional services organizations requiring advanced identity lifecycle management (SCIM), mature SSO governance, and extensive audit logging (these features are not publicly documented) - Industries or use cases where competitors are clearly superior - Workforce time & attendance (clock-in/clock-out) for general workforces: lower-cost attendance-focused tools (e.g., Tidsmester) may be a better fit. - Legal billing-specific workflows: TimeSolv and other legal billing platforms may better match legal matter billing conventions and integrations. - Technical requirements that this product may not meet - If an organization requires: - Fully browser-only usage with no Windows/terminal server considerations (TimeView appears to rely on a Windows client in many setups) - Instant self-serve API keys and developer onboarding (TimeView requires contacting support for API enablement) - Budget constraints that make alternatives more appropriate - If the main driver is cost minimization for basic time entry, the DKK/user/month model may be higher than low-end timekeeping tools. - Specific workflows or integrations where the product falls short - If deep integration into a large ecosystem of pre-built connectors (HRIS, PSA, data warehouse, BI) is required, verify whether TimeView’s integration catalog and API maturity meet requirements. - Red flags in the buying process - Multiple pricing pages with different package structures: require a signed, detailed order form that lists included modules, services, storage limits, and implementation scope. - Current limitations acknowledged by the vendor - Practical constraints implied by vendor documentation: - Requires Office 2013+ for certain integrations - Requires an up-to-date .NET framework - Can run via terminal server or on PC, indicating a Windows-centric client model in many deployments - Features on the roadmap (not yet available) - note estimated dates if available - Vendor news mentions a "TimeView Learn" video portal launch (February 23, 2024). No forward roadmap with dates was found in the sources reviewed. - Scale limitations (at what volume/size does it break down?) - Not publicly documented. - Security or compliance gaps - Security certifications (SOC 2, ISO 27001) are not publicly documented in the accessed sources. - The subprocessor list includes US-based vendors (e.g., Intercom, Postmark), which may require additional DPA review by legal/privacy teams. - Technical debt or architectural limitations mentioned in reviews - No independent review corpus was found to substantiate technical debt or architectural limitations for TimeView. - API limitations or integration constraints - API access is gated by support-issued API keys and configuration. - The API uses OData with server-driven paging and requires implementers to follow nextLink values.

Deal disqualifiers: what makes a POOR fit

Organizations seeking a purely self-serve, lightweight SaaS with minimal IT involvement
Firms that require extensive app-marketplace integrations and developer self-service without vendor involvement
Very small teams requiring only basic timekeeping where price is the dominant factor

Why some customers left for competitors (churn reasons)

Churn drivers were not independently documented in the retrieved sources.

02Why they buy

- Competitive advantages validated by customer feedback (not just vendor claims) - There is insufficient independent review evidence in the accessible sources to validate unique selling points via third-party feedback. - Unique features and capabilities described by the vendor - Outlook-centric automation: automatic time capture from Outlook calendar and time suggestions based on emails sent/received and other actions. - Combined practice management scope: a single product that spans client relations, document journaling/archiving, time tracking, planning, and invoicing. - Differentiation from competitors based on reviews - Not possible to support with evidence due to the lack of a substantial third-party review presence for TimeView. - Value propositions with evidence from case studies - The vendor publishes reference materials, but no independently audited ROI data is publicly available. - Areas where competitors have advantages - TimeSolv: stronger public review footprint, published pricing, and trial options. - Tidsmester: very low advertised starting price for basic time registration. - Enterprise PSA/practice tools: often provide more detailed identity/security integration documentation and broader connector ecosystems.

Why customers chose this product over alternatives

Based on vendor positioning and documentation, likely reasons include:
- Outlook-driven time capture and email/calendar archiving
- Bundled functionality that spans customer management, document journaling, time tracking, planning, and invoicing
- Local market orientation for Danish audit-office workflows and local support availability

03Field reports

Third-party review platforms and community feedback

- Gartner Peer Insights: searches did not surface a TimeView/TimeSolutions listing with accessible reviews; the platform is commonly gated and may require login. - G2 / TrustRadius / Capterra: no clear TimeView (TimeSolutions.dk) product listing with substantial review volume was found in the retrieved sources. Many search results refer to similarly named but unrelated products. - Reddit / HackerNews: searches for "TimeView TimeSolutions" did not yield significant product-specific threads in the retrieved sources; community discussions retrieved were generally about time tracking software in broad contexts rather than TimeView specifically.

Vendor-published customer references (not independent reviews)

TimeSolutions publishes customer references and provides named contacts for reference calls. Examples listed by the vendor include:
- Schmidt Revision (small firm)
- Roesgaard (mid-sized firm)
- TimeVision / John Hansen (mid-to-large firm)
The vendor also references content involving CaseWare and Tønder Revision discussing outcomes. These are vendor-curated references and are not independent ratings.

Common criticisms and complaints (support issues, bugs, missing features)

- Third-party review coverage for TimeView is scarce in accessible sources, limiting the ability to identify frequently reported issues. - Possible concerns inferred from vendor materials and architecture: - Training and installation services are sold separately, which may increase initial project costs. - The Microsoft/Windows/Outlook integration approach may require additional IT effort for add-in deployment and terminal server considerations. - API access may require contacting vendor support for key issuance, which can slow self-serve developer onboarding. - Given the limited independent review corpus, organizations should conduct reference calls and a pilot evaluation.

Specific outcomes customers achieved (with metrics when available)

No independently verified ROI or time-savings metrics were found in accessible sources for TimeView.

Vendor-published references (primary case-study inputs)

The vendor's references page highlights customer stories involving CaseWare and Tønder Revision and mentions collaboration with FSR Danske revisorer. The vendor also provides customer contacts for reference calls.
Critical evaluation: these case studies are vendor-curated. No methodology, baseline, or independently audited measurements are provided for the claimed improvements.

Suggested due diligence steps (to make vendor references more reliable)

Request the following from the vendor or reference customers:
- Before/after performance metrics (e.g., billing capture, WIP trends, invoice timeliness)
- Evidence of sustained usage (license counts and retention over time)
- A demonstration of Outlook email/calendar capture in a production-like environment
- Examples of ERP reconciliation outputs (invoice totals, project profitability)

04Best fit

Company sizes

Likely best fit:
- Small-to-mid sized accounting and audit firms where time capture, task planning, and document journaling are important.
Vendor references include example customers spanning small to mid-sized firms, which suggests this range is within the vendor's target.

Industries and verticals where adoption is strongest (with customer examples)

Primary vertical: accounting and audit firms (revisorbranchen). Example customer names published by the vendor include Schmidt Revision, Roesgaard, and TimeVision.

Roles and personas: decision makers AND end users

Decision makers:
- Managing partner / firm leadership
- Office manager / operations
- Finance / billing lead
- IT administrator (particularly given Office/terminal server environment considerations)
End users:
- Accountants and auditors entering time and managing tasks
- Administrative staff handling invoicing and document journaling

Pain points and challenges the product addresses

Capturing billable time from Outlook calendars and email activity
Structuring and retrieving client-related communications and documents
Coordinating seasonal task and resource planning
Linking time, tasks, and documents to invoicing processes

Qualification criteria: what makes a GREAT fit

Heavy Microsoft Outlook usage as the operational hub
Requirement for unified time, document journaling, and planning functionality in one system
Willingness to adopt a structured implementation with separate training and installation services

05The pitch

What the product does (core value proposition in objective terms)

- TimeSolutions’ core product is TimeView, positioned as an integrated practice management suite for accounting and audit firms. The product combines: - Customer/client management (CRM-like) - Document archiving/journaling (including Outlook emails and calendar appointments) - Time registration (including automation based on Outlook calendar + email sent/received and other actions) - Planning (task/resource/sales planning) - Invoicing workflows (and ERP integration options) - Vendor-described module areas include Kunder (Customers), Dokumenter (Documents), Tidsregistrering (Time registration), and Planlægning (Planning).

Target market and market positioning

Primary target market: Danish audit and accounting firms (revisorbranchen) seeking consolidation of workflows around time, tasks, documents, and client context in a Microsoft-centric environment.
Positioning: the vendor presents the product as intended to reduce administrative workload and provide office-level visibility of customers, resources, and tasks to streamline routine administrative processes in audit offices.

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